Privacy Policy

Last Updated: 31 January 2026

The Basics

A. About Us

Cab Daddy is an online booking and dispatch platform operated by Web Solutions Workshop Ltd, a company headquartered in London, United Kingdom. Throughout this Privacy Policy, references to “we,” “us,” “our,” and “Cab Daddy” refer to Web Solutions Workshop Ltd.

Our Service assists Members in operating taxi and private hire businesses more efficiently by enabling booking management, dispatching, and related operational tools. We may also provide additional services such as website design and web content creation.

B. Key Definitions

  • Affiliate – Any entity that directly or indirectly controls, is controlled by, or is under common control with another entity.
  • Contact – Any individual who interacts with a Member through the Service. This includes passengers using booking forms, dispatch operators, or drivers using mobile applications.
  • Member – Any individual or entity registered to use the Service.
  • Personal Information – Any information that identifies or can reasonably identify an individual, including but not limited to name, email address, phone number, job title, gender or other demographic data.
  • Visitor – Any individual who visits Cab Daddy websites, offices, or otherwise interacts with Cab Daddy through marketing, recruitment or events.

Privacy for Members

A. Information We Collect

(i) Information Provided by Members

We collect Personal Information when you create an account, contact support, or communicate with us. This includes contact details, support data, and payment information.

(ii) Information Collected Automatically

We collect device information (IP address, browser type), log data (access times, pages viewed), and usage data to maintain and improve the Service.

(iii) Information from Third-Party Sources

We may obtain information from social media, data providers, or public databases to enhance our products and communications.

B. How We Use Personal Information

  • To bill you and collect payments for the Service.
  • To administer your account and provide customer support.
  • To send service-related communications and updates.
  • To ensure compliance with our Terms and applicable laws.
  • To improve and personalise the Service and its features.

Privacy for Contacts

Cab Daddy acts solely as a data processor on behalf of the Member for Contact information. Members (the data controllers) are responsible for their own privacy and security practices.

A. Information We Collect

This includes information provided by Members and data collected automatically via booking forms or Mobile Apps (IP address, device info, and location data for Driver App users).

Location data is used to allocate nearby jobs, inform passengers of driver proximity, and ensure safety.

Privacy for Visitors

We collect information you provide via website forms, email, or office visits. We also automatically collect device and usage data via cookies to improve site performance and deliver marketing communications where permitted.

General Information

How We Share Information

With service providers, government/law enforcement where required, or in business transfers.

Security

We implement technical and organisational safeguards. We do not store readable passwords.

Data Location

Our offices and servers are located in the United Kingdom.

Retention

Personal Information is retained only as long as necessary for legal or business purposes.

Questions & Concerns

Data Controller:

38 Deacons Place,
Bishops Cleeve,
Cheltenham,
United Kingdom

Email: info@cabdaddy.co.uk